IT Is Our Business
Security is our prime concern
SAS-70 Data centers, HTTPS, VPN implementations, all to help us sleep at night.
Flexible Deployments
Hosted by us, or running in your data center, we are your partner for performance, reliability, and DR
Truly Fair Licensing
Pay only for what you need, when you need it. No huge up-front fees, no hidden charges, no maintenance extortion. You will be stunned at the number of features that are included without additional fees.
A Real Partnership
Simply, we can't be successful unless you're successful. Our passion just happens to be aligned with your responsibility. Fred Luddy, former CTO of Remedy and Peregrine founded our company knowing there had to be a better way, a way to make IT folks look like heroes in the eyes of their customers.
Complete and Modular
Nobody has a broader set of applications that can be deployed as needed. A truly integrated suite from a single source, not a cobbled together set of acquisitions or partnerships.
Unrivaled Extensibility, Flexibility & Agility
Customize to your heart's content and organizational needs knowing that the automatic upgrades guarantee compatibility going forward.
Always on the Current Version
Free, fast, and non-disruptive Upgrades happen three times a year, your cost: zero, your risk: zero, your comfort and satisfaction: extremely high.
Integration has never been easier
Our web-native Service Oriented Architecture (SOA) facilitates integrations in days or weeks, not months or never. With built-in integrations to Tivoli, OpenView, LDAP, SMS, SiteMinder, and Oracle Financials and over 20 other technologies you'll get started fast!
Scalable
Want to run up to 10,000 concurrently logged in users or more? Nobody does it better (sometimes one size DOES fit all).
Service-now.com had a vision to create a truly new approach to IT Service Management. A vision built on passion for customer success, modern technology, partnership and innovation.
Service-now.com is the pioneer of On Demand IT Service Management. Combining ITIL v3 guidelines with Web 2.0 technology, we offer Software as a Service that is thoroughly modern in its delivery, price, and value. Approachable and attractive, integrated and complete, designed for the Global 2,000. You've never seen IT management done like this before...
WEB 2.0
To us, Web 2.0 means usability and simplicity without sacrificing power and flexibility.
IT SERVICE MANAGEMENT -- WITH